Difficulty with link to published SL2 project loaded on LMS

Jul 04, 2018

Hi everyone,

I have published a Storyline 2 project and have loaded it on the LMS used at my university (Sakai).  After loading on the LMS, I am provided with a link to access the content in a new tab.

I've never had any problem doing this before - the links always open fine in IE, Chrome and Firefox.  I have one link to a project that only opens in IE and I have no idea why.  Any ideas?  Is it a cache issue?  Compatibility issue?  How can I go about fixing this so that my project opens in all browsers?

1 Reply
Crystal Horn

Hi there, Melissa.  I'm happy to see what I can do!  First, when is the last time you updated Storyline 2?  We've enhanced our browser support to keep in line with new media and security policies that browsers like Chrome roll out frequently.  Be sure you're publishing with our latest update.

What exactly happens when you try to open the link in Chrome or Firefox?

If you'd like to share your .story file, I'm happy to publish and test on my end, too!  

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