Disabled Buttons: Color Doesn't Change
Dec 13, 2012
By
Greg Hagar
Hi All,
I've got "back" and "next" buttons on the base layer which are coloured green for all states except for the "disabled" state, which is coloured grey. Clicking these buttons will show several layers in a set order both forward and backward.
The idea is that the "back" button will be disabled when the first layer is visible (since there is nowhere to go back to) and the "next" button will be disabled when the last layer is visible (since there is nowhere to go forward to).
This is working so far except for one puzzling thing: although these buttons are functionally disabled when the first/last layers are showing - they are not displaying their disabled color (grey) - instead they remain green.
Ideas?
14 Replies
Hey Greg,
If you'd like, we'd be happy to take a closer look at it. You can attach your file here, or if you'd like to keep it confidential, you can submit a case, including your .story file, using this link so our support team can assist you further.
Thanks!
This happens to me constantly! And there appears to be no rhyme or reason. Sometimes when I delete the button and re-do it, it works and other times I just have to give up.
I think this needs to go on the Dev Team's list of bugs to investigate.
This seems to be quite an old issue, but I don't see a resolution & am new to Storyline (using Storyline, Update 6).
The disabled state works sometimes & not others:
Was there a resolution to this?
Here's a link to the published program (2 slides, the one above, and the one w/ the issue). It's valid through 10/24/14.
http://s3.amazonaws.com/tempshare-stage.storyline.articulate.com/stp194atap3bsq610079681uc91up54/story.html
Thanks,
Carol
Hi Carol!
I'm not seeing where Greg ever filed a case on this issue, so I have no update to provide to you. Are you able to re-create this same issue in a new file? I noticed that you stated there used to be a lot of things on the page.
Sure. the attachment
disabledIssue.story is
A one slide .story with the same button, rectangle, & triggers.
I'll send a followup post w/ the .story from the original question ... it's not allowing me to attach 2 things here.
... sorry for the delayed response - I normally get an email to alert me of responses, but missed that email this time
-Carol
here's the issue 2.story file from my original post.
HI Carol,
I downloaded the issue+2.story that you said is from your original post. On the first side of that story, you said, "...If I click anything else prior to the rectangle (there was once a lot of things on this page), the trigger only works partially ...) [Bold is mine]
So, I added a shape with a selected state onto that slide. I've tested by clicking it first, then clicking the rectangle, and the button appears to be changing as it should, that is the text is black and the background is grey.
Perhaps there was something funky going on initially with that slide? I know it's happened to me!
Hi Carol! Looks like Becky has jumped in to assist you here
Thanks for that Becky!
Becky & Leslie,
I'm still running into an issue. Becky, if I download your issue_2b2_rfc.story, and click the button first (changing it to the 'visited color' of orange), then click the rectangle to disable the button - it stays the orange color. Can you do that test on your end w/ that .story & let me know your result. I thought perhaps the latest update would cure this, but alas, it did not.
thanks,
Carol
Hi Carol!
Thank you for the files and the follow up.
I do believe this is the expected behavior. Check out this documentation to understand how the disabled state works.
Ah - so it's a 'feature' not a bug. OK - I'll create my own state which will I'll trigger prior to disabling it ... so it looks the way I tell it to look ;-)
Thanks!
-Carol
No problem Carol!
Also, just FYI, when you respond via e-mail your signature is included. You are welcome to pop in and edit that if needed :)
oh ... thank you so much!
Of course :)
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