Disappearing Backgrounds

Aug 03, 2012

I am using the trial version of Storyline and am a novice using authoring tools. We are considering purchasing something for rapid prototyping.

The issue I am having now is that my background images disappear when I publish my project to html5. I have seen the issue in other discussions. One discussion said to publish without the background and then republish with the background. That didn't work for me.

Another one said the image needed to be in the "root" folder? I am not sure what the heck that means. I put it in every output folder I could find and it still didn't work.

I really need to use custom images for backgrounds and in projects. Why doesn't Storyline seem to link them up correctly when published?

What can I do to fix this? Is there a simple process for linking background images?

Thanks in advance!

1 Reply

This discussion is closed. You can start a new discussion or contact Articulate Support.