Disappearing work (again) / Return of random revert
Sep 02, 2019
Another update and another new/old issue returns.
I have noticed over the last few days since updating to the latest version that my projects seem to spontaneously revert to an earlier draft and all work I have done disappears and is lost.
The first time it happened 3 days ago, the work weirdly reappeared after a few frantic minutes of clicking on every slide to see what had happened - all my master slides got duplicated and the module seemed to reference the new set, and only when I forced the slides back to the original master set did the content magically reappear.
Today though, the work just vanished. I had Storyline open, in the background, and when I returned my mornings work was gone. It didn't get accidentally deleted - there was no undo option.
I'm getting sick and tired of these fundamental glitches with Storyline. I keep getting messages from the staff telling me that an issue I flagged (sometimes years ago) has finally been addressed and I should update, only to encounter another new/old issue that erodes my confidence in the quality control team here.
3 Replies
Hi Matt. :)
We did have a discussion about a similar issue over a year ago, here. The old memory must be fading somewhat.
I had this happen last week, ended up building the same slide twice.
Hello Diarmaid!
I'm sorry this issue is reoccurring! It looks like Update 27 (Build 3.27.18822.0) fixed this issue. Do you know which update you are on?
Also, have you checked your auto save settings? The update shouldn't have touched that, but it's absolutely worth looking into.
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