Wondering if anyone has some insight into why my interactive story displays fine in Safari, but is "hit or miss" displaying in Google Chrome, Internet Explorer & Firefox? I've ensured my filename & embedded code on my website & ftp server are correct. Got it to work briefly yesterday on ALL browsers, but checked today & only Safari works.
Are you using an LMS like Moodle? This happened to me when I was using Moodle version 2.5. I ran around in circles for weeks trying to figure this. Only after upgrading to Moodle Version 2.6.2 was the problem fixed.
You'll also want to check the version of your browsers and flash player associated with them as described here in the viewing requirements. As Vaughan mentioned, some LMSs and even websites may display content in an iFrame, which could cause issues as detailed here.
8 Replies
Karyn,
Are you using an LMS like Moodle? This happened to me when I was using Moodle version 2.5. I ran around in circles for weeks trying to figure this. Only after upgrading to Moodle Version 2.6.2 was the problem fixed.
Hi Karyn,
You'll also want to check the version of your browsers and flash player associated with them as described here in the viewing requirements. As Vaughan mentioned, some LMSs and even websites may display content in an iFrame, which could cause issues as detailed here.
Thanks Vaughan...but I'm not using an LMS. It's an interactive story file I've uploaded to my ftp server. It works great on Safari.
Thanks Ashley...I do have it displaying via an iFrame. I'll check out the links you provided.
I just purchased Storyline 1 in July, so haven't upgraded to Storyline 2 at this time...noticed the link you provided was system requirements for 2.
Whoops - sorry Karyn. You didn't mention, so I went with the newest. :-)
Here are the SL1 links for system requirements and the iframe piece I mentioned.
Ashley, I just updated flash & they're ALL working...simple fix...thank you!
Love it. Thanks for the update Karyn. :-)
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