Displaying variable string breaks slides
Nov 22, 2017
I've contacted support about this a couple of times, and gotten the response about not using a supported browser (not helpful - we're a large government organisation, we cannot actually choose which browser we get to use). However, this response was not only unhelpful, but not entirely accurate.
Right now, if we publish a course in Storyline 360 that uses a variable on the page like %Score% or %Name% or anything where we want to call the value of the variable to the page, it breaks in one of our browsers. HOWEVER, courses published only a few months ago that do the same thing work just fine in that same browser.
So something in a recent update of Storyline has caused this to be an issue for us. I can confirm that it's not an issue in the latest browser but, as stated before, we cannot actually update our own browsers to the latest versions.
I have a work-around to not displaying the variable on the page (just), and have had to remove any references that directly call variables from the results slides (pain), but right now we're in a situation where we cannot actually make changes to or update/republish any of our existing modules (which currently work) because that would break them.
Any other suggestions other than update your browser?
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