Documents uploaded to the Resources Tab won't appear?

Hi everyone!

I upload documents to the resources tab with the intent for participants to review the document when directed to do so during the module. When I review the modules, the resources will not appear when clicked on...is this because I am publishing the documents to the web? Will the documents uploaded to the resources tab only work when published to LMS?

I have tested this via temphsare and when we publish the modules and upload them to our website.

15 Replies
Nick Martinez

The files are not on a secure server. They were created by me, placed in my dropbox and then I uploaded them to the module. This has been the same with other modules I have developed where docs are stored in a normal file on my computer, I upload them and they are not able to be viewed when the module is uploaded to our company website and/or tempshare. What could the solution be for this issue?

Nick Martinez

It still doesn't work properly. If I select any of the files the message I receive is...

This XML file does not appear to have any style information associated with it. The document tree is shown below.

<Error><Code>AccessDenied</Code><Message>Access Denied</Message><RequestId>26E387E748A465A0</RequestId><HostId>am7ojEeXVKgJ86ri5Tj3a2Bf8eF5rgssibF0T0nCCu26DV/qvkz+h1Vtjx7REDeQ5ym/sTV2qv8=</HostId></Error>

 

I appreciate all of your help. I have submitted a ticket to Articulate Support for assistance.