Does not run storyline correctly

Feb 17, 2016

Hi, 

i have a question, i replaced video file .mp4 at the story_content folder for another external mp4 external file.

when i charge the final story presentation doesn´t work correctly... run de first slide and then stop presentation.

Some body can help me please!!. i have 145 students at moodle course and the are desperate because theyaren´t read information.

 

Thank you.

Luis Enrique

5 Replies
Luis Enrique Duran

Hello. I pusblished again with a new video file in storyline but continue the same problem on server, in adition all new publication independent to the another course in the same moodle happen the same, and i dont now what to do because this problem is afecting all plataform courses.

Is posible  that change afecting internal moodle configuration? if afecting moodle please give a colaboration!

Thanks for your time!

Ashley Terwilliger-Pollard

Hi Luis,

If you uploaded the newly published course to the same environment you may be running into issues with cached content and seeing the older version. Can you look at clearing out your browser history and cache and testing it again or trying to access the course in a new browser? Also, I'd confirm that you're doing a "save as" and renaming the file something different in the event that the changes you made to the published output previously are interferring. 

Hope that helps! 

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