Download problem
Mar 21, 2020
Hello.
I'm using articulate 360 in my office and I have to work from home since a couple of days. Unfortunately I cannot download the app on my laptop.
I can log in, but when I go to the download page, I'm immediately signed out.
If I click again on the 360 download link, nothing happens. After it is even impossible to sign in. I have to delete the browsing history and can start again; but the same thing happens. There is no error message.
I even tried to get a free trial with my personal email.
I received the link to get started; I can confirm my password but when I click on the button, nothing happens. The button gets unclickable. And that's it. Nothing is loading, no message. NOTHING. I don't know what to do. Is there anybody having a solution? Thank you very much in advance.
1 Reply
Happy Monday, Annika!
I see you also opened a case for this issue, where you and Vevette discovered that resetting the system time—as described right here—did the trick. Nice job!
Glad you're in, and we'll be here if you run into any more trouble!
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