Drag and Drop Aren't Working...

I have been doing these for some time now, but recently downloaded a new subscription at my new job. I've checked the form view and it all checks out, but in preview and review mode, it shows all answers (even those that are correct) as wrong. Can someone take a look and tell me what's wrong? This problem occurs each time I create a drag and drop. Thanks.

7 Replies
Ashley Terwilliger

Hi Diane,

If Storyline is misbehaving on your end, a few other things you'll want to check into:

  • What version are you using? You can check by going to the "Help" Tab -> "About Articulate Storyline". The latest version of Storyline 360, is build 3.24.17733.0
  • Are you working on local project files and adhering to the other guidelines here? 
  • Are you seeing the inconsistency of drag and drop while previewing, in the published output, both? 

Let us know and we can investigate further! 

Katie Riggio

Hi, Diane. Happy to lend a hand!

Storyline 360 is a 32-bit application so you're A-OK there. Also, your setup looks great!

I published the file to Review 360 using the latest version of Storyline 360 where I'm also unable to reproduce any issues on slide 1.4. Do you notice any odd behavior with my published output here?

Diane Jacques

When I used yours, it scored the right answers as wrong again. I'm baffled. Any idea why it isn't performing right on my end?

Diane Jacques
E-Learning Content Developer
Organizational Development & Training
(352) 264-6966 / djacques@alachuacounty.us

PLEASE NOTE: Florida has a very broad public records law (F. S. 119). All e-mails to and from County Officials and County Staff are kept as public records. Your e-mail communications, including your e-mail address, may be disclosed to the public and media at any time.

Katie Riggio

Hi, Diane. The plot thickens! 

From here, I'd like to enlist the help of our Support team. I've opened a case on your behalf, so you should receive a confirmation email from support@articulate.com shortly. They're rockstars at identifying the cause of such issues, and I'll follow along so I can share any relevant updates here!

By the way, it looks like you may have replied by email where your contact information came through. This Peek recording will show you how to edit it out if you’d like!