Drag and Drop

Jan 10, 2019

Hi

We have a module that contains two drag and drop questions. The module has been tested and completion and scores have been recorded.

We have one learner that has been able to complete one drag and drop question, however on the 2 question, they are not able to drop the answers.

Any ideas as to why this is occurring.

Thanks

 

5 Replies
Crystal Horn

Thanks for that additional detail, Georgina.  If you've navigated through the course successfully in the same version of IE that the learner was using, there must be something in the learner's environment that is causing a playback issue.

Ask the learner to test using a different browser, if possible.  If the learner is still getting stuck, we're happy to dive deeper with you!  We can work one-on-one in a support case to help you investigate the learner's setup and why it's impacting playback of your course.

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