Some of my drag and drop slides are behaving strangely.
If you get the answer incorrect the first time you visit the slide, it will behave as normal.
If you get the answer right and get 'correct' feedback, then navigate away, then go back to that slide again (for example, redoing the quiz) you can drop the object anywhere on the page, and it will still give you positive feedback.
This is a standard 'drag and drop' template with one object, a hotspot target, and 'correct', 'incorrect' and 'try again' feedback slides.
what are your slide properties? If you want to reset the slide when revisited, you should use slide advances by user and when revisiting reset to initial state. I would always use these two options as long as you don´t want them to see what their answers were and that they can retake the quiz. :)
The slide properties are already slide advances by user, and when revisiting reset to initial state.
It isn't an issue of the answer remaining when they revisit the slide, but rather that once they have got the answer right, when they redo the quiz they won't ever get the 'incorrect' feedback even if they do something like drag the object onto the title or instruction rather than anywhere they would sensibly expect the answer might be.
Thank you! Sorry for the delay. Here is a section of the module that has several examples of this issue. First, you need to get the answer correct, then go back, try the question again but get it very obviously wrong, and you will see that it still gives you correct feedback.
Questions 1-6, and question 8 all have this issue.
I don't seem to have this issue with radio buttons, just drag and drop.
I thought it might be because I was using a hotspot rather than an invisible rectangle as the drop target (the drag and drop questions that are working fine do not use hotspots), but I changed that on question 1 and it didn't fix it. Then again, it might be a multi-level issue.
Thanks for sending over the file, Monica. I did a bit of testing, and it appears that Freeform Drag and Drop interactions are marking answers incorrectly on the second attempt. We've got this bug reported to our team, and I'll make sure to add your experience to the report. I'll also tag this thread to be updated as soon as we find a fix.
Until then, I would recommend using the setting "When Revisiting: Resume Saved State." With that setting, your learners will not be able to go back and change their answers on questions they've previously completed.
Thanks again for bringing this up, and I'm sorry it's causing such a headache for you!
Thank you Alyssa, now I know how to temporarily fix up this issue. I'll be sure to pay close attention to make sure I don't miss a fix.
The strange thing is that it does not seem to affect all drag and drop types. It seems more likely to crop up if a hotspot is used as the drop target, but changing the drop target to an invisible rectangle doesn't seem to fix the issue.
If it would be helpful to see the whole file I could send it through, but straight to staff rather than through the forums if there is a way to do that (it is a very large file though).
Hi Monica, no worries about checking back here. Since you're subscribed to this thread, you'll receive an automatic notification in your email as soon as we post anything new.
Also, the file you sent was perfect--no need to send the larger file. We'll keep you posted!
I have always set my slides up that the NEXT button is hidden when timeline starts and then that it is normal when all states of objects clicked to reveal layers are visited. I never had to set the slides to restore to original state. Is this also an issue with the new version?
The issue shared here is related to drag and drop interactions in Storyline 360.
Sounds like you are asking about the Next button perhaps in an older version of Storyline? Would you be able to share a sample .story file of the issue you are having along with details to replicate so that we can take a look?
The issue discussed here was specific to freeform drag and drop questions and how they were marking incorrectly on the second attempt. It doesn't sound like thats what you're experiencing with your next button?
Great news! We just released another update for Articulate 360, and included a few important fixes and new features that you'll see in the release notes here.
The item you'll be interested in is how it fixed the issue where freeform drag-and-drop questions could be marked correct on the second attempt in HTML5 output even when learners answered incorrectly.
Just launch the Articulate 360 desktop app on your computer and click the Update button for each application. Details here.
Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.
12 Replies
Hi Monica,
what are your slide properties? If you want to reset the slide when revisited, you should use slide advances by user and when revisiting reset to initial state. I would always use these two options as long as you don´t want them to see what their answers were and that they can retake the quiz. :)
Greetings,
Susi
Hi Susi, thank you for your response.
The slide properties are already slide advances by user, and when revisiting reset to initial state.
It isn't an issue of the answer remaining when they revisit the slide, but rather that once they have got the answer right, when they redo the quiz they won't ever get the 'incorrect' feedback even if they do something like drag the object onto the title or instruction rather than anywhere they would sensibly expect the answer might be.
Hope that explains the issue a little better.
Hi Monica,
Could you share a sample file so I can have a closer look at your set-up? You can attach it in a new thread comment using the Add Attachment button.
I'll be standing by!
Thank you! Sorry for the delay.
Here is a section of the module that has several examples of this issue.
First, you need to get the answer correct, then go back, try the question again but get it very obviously wrong, and you will see that it still gives you correct feedback.
Questions 1-6, and question 8 all have this issue.
I don't seem to have this issue with radio buttons, just drag and drop.
I thought it might be because I was using a hotspot rather than an invisible rectangle as the drop target (the drag and drop questions that are working fine do not use hotspots), but I changed that on question 1 and it didn't fix it. Then again, it might be a multi-level issue.
Thank you for taking a look at this.
2.3, 3.3 and 4.2 all have the same issue.
Thanks for sending over the file, Monica. I did a bit of testing, and it appears that Freeform Drag and Drop interactions are marking answers incorrectly on the second attempt. We've got this bug reported to our team, and I'll make sure to add your experience to the report. I'll also tag this thread to be updated as soon as we find a fix.
Until then, I would recommend using the setting "When Revisiting: Resume Saved State." With that setting, your learners will not be able to go back and change their answers on questions they've previously completed.
Thanks again for bringing this up, and I'm sorry it's causing such a headache for you!
Thank you Alyssa, now I know how to temporarily fix up this issue. I'll be sure to pay close attention to make sure I don't miss a fix.
The strange thing is that it does not seem to affect all drag and drop types. It seems more likely to crop up if a hotspot is used as the drop target, but changing the drop target to an invisible rectangle doesn't seem to fix the issue.
If it would be helpful to see the whole file I could send it through, but straight to staff rather than through the forums if there is a way to do that (it is a very large file though).
Hi Monica, no worries about checking back here. Since you're subscribed to this thread, you'll receive an automatic notification in your email as soon as we post anything new.
Also, the file you sent was perfect--no need to send the larger file. We'll keep you posted!
I have always set my slides up that the NEXT button is hidden when timeline starts and then that it is normal when all states of objects clicked to reveal layers are visited. I never had to set the slides to restore to original state. Is this also an issue with the new version?
Hi Sharrilyn!
The issue shared here is related to drag and drop interactions in Storyline 360.
Sounds like you are asking about the Next button perhaps in an older version of Storyline? Would you be able to share a sample .story file of the issue you are having along with details to replicate so that we can take a look?
Hi Sharrilyn,
The issue discussed here was specific to freeform drag and drop questions and how they were marking incorrectly on the second attempt. It doesn't sound like thats what you're experiencing with your next button?
Hi all,
Great news! We just released another update for Articulate 360, and included a few important fixes and new features that you'll see in the release notes here.
The item you'll be interested in is how it fixed the issue where freeform drag-and-drop questions could be marked correct on the second attempt in HTML5 output even when learners answered incorrectly.
Just launch the Articulate 360 desktop app on your computer and click the Update button for each application. Details here.
Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.
This discussion is closed. You can start a new discussion or contact Articulate Support.