Drag and drop issues when publishing
Mar 05, 2013
Hi!
I have some drag and drop interactions in my project. In previous working versions, these worked fine. Now however, they work fine when I preview the project, but when I publish -- the drag and drop objects disappear. I don't know why this just started -- the older version which works ins't complete, but the new complete version doesn't work. I can view both versions in my browser -- so I don't think it is my cache. Also, I have emptied it and the problem still happens.
I appreciate any insight as to why this is. Here are links to them. Using the menu, the "knowledge check" slides
have the interactions.
old version -- interactions work: http://profdev.mpls.k12.mn.us/articulate/itservices/P-card_3/
new version: interactions do not work: http://profdev.mpls.k12.mn.us/articulate/itservices/P-card_5/
Previews just fine:
Publishes with issues:
I appreciate any help!
Lisa Alholm
11 Replies
Hi, Lisa!
Any chance you could post a story file with just this interaction on it?
BTW, isn't it fun in the Twin Cities today?
Hi Gerry,
Yes -- don't you LOVE the snow. I am planning to go snow-showing tonight!
I pulled the interactions into a new file (copy and pasted slides). Here it is. I only changed the text and shape between earlier working versions and now. But maybe there are other settings issues?
Thanks so much for helping out!
Lisa
Well, not as much a snow lover as you.
We may see 12-13" here in Woodbury.
The interaction is publishing fine for me:
Not sure yet what to suggest.
For "first giggles," what is the DPI setting on your PC? http://www.articulate.com/support/kb_article.php?product=st1&id=wrq3kowg4jww
Hmmm... I guess I should be I should be reassured that the interactions work for you.
I have 100% as my DPI setting. I will restart my machine again to see if that helps.
I just had a coworker publish, but with the same results as me. Could this be an issue with our hosting server?
Maybe is it worth moving all the slides to a new file in-case there is something up with my file? The cut and pasted slides seemed to work okay when you published.
I love snow in March -- because I know it won't last.
Lisa
Any chance that you are behind a firewall?
What PC/laptop/Mac are you using and with what browser?
No -- not behind a firewall. Will double check with IT. This server is supposed to be available to all - on and off the network. Just a regular old webserver. Not prompted to override as I typically am with blocked sites (youtube, twitter, etc.)
I am trying now on a PC -- and have tried IE, Firefox and Chrome.
In the earlier version (still on the server) -- the interaction does work on the same server, with the same browsers. Which makes me think it is something in the file.
I have just completely uninstalled and re-installed and restarted. fingers crossed...
Okay. Fresh install and restart didn't help.
Cutting and pasting all the slides to a new file did seem to work. Although -- all my formatting is super wonky. Will need to cut and paste over master slides and see if that helps.
Apparently the master slides are already there -- will reselect them.
size and got this error message. :(
Tried to re-
Interesting. Thanks for the updates.
Rather than cut and paste did you try to import SL slides into a new project?
Good advice --
I just imported the slides into a new file. The formatting stays. Hooray. Not hooray -- the interaction is still broken when publishing (still fine when previewing).
So when cut and paste the interaction in publish is fixed.
When imported the interaction still broken.
Here -- please try this file and see if you have the same issues as I do. This one is the interactions via import (earlier was interactions via cut and paste).
Thanks.
Working for me. http://gerrywaz.articulate-online.com/1969553334
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