Drag and Drop - Items to drag disappear in preview

Jun 27, 2018

Take a look at the attached file. I'm baffled. This worked when it was built. Today I updated two of the icons that are to be dropped, but now none of the 4 icons to be dropped display when previewed.

What am I missing?

11 Replies
Alyssa Gomez

Hi everyone!

I wanted to let you know that there seems to be a problem in Storyline 360 on interactive slides where objects are incorrectly covered by background images or graphics  when the answers are set to Shuffle.

I'm really sorry for the frustration this bug is causing you! I've got it reported to our team so we can begin looking at next steps. As soon as we have a fix in place, I'll let you know!

Alyssa Gomez

Hey Ruth and Bret,

I hate that you ran into this, too! We're working on a fix as we speak. Until then, you can work around this by setting the Shuffle option to "None." You're also welcome to reach out to our Support Engineers here to request a rollback to a previous update of Storyline 360. 

I apologize that this bug is impacting your projects. We'll let you know as soon as we've made it right!

Leslie McKerchie

Hi again everyone,

Great news!  We just released another update for Articulate 360, and included a few important fixes that you'll see in the release notes here

The item you'll be interested in is:

Fixed: In drag-and-drop interactions, drag items might return to their original positions during quiz review or be hidden by other objects.

Just launch the Articulate 360 desktop app on your computer and click the Update button for Storyline 360. Details here.

Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.