Drag and Drop not Working after Publishing

Sep 12, 2018

Hi. I have created a project in Storyline 2 using drag & drop for 3 of the slides. It is one dragged item to one target on top of a background. When the item is dragged to the target it changes shape and color. When viewed in Preview, everything works fine. The Correct answer, the Incorrect answer appears appropriately, and the dragged item turns into the different colored shape when the items drops into the target (I used States to change the item from one shape to the other). However, when I publish the Scene, the drag & drop does not work. All submissions get the Incorrect answer and the object does not drag into the Target. What am I missing? Thank you.

1 Reply
Katie Riggio

Thanks for joining the community, Anne! šŸŒŸ

I took a peek at your case with my teammate, Joseā€“looks like he was able to traceĀ the issue to corrupt elements. Glad to see thatĀ recreatingĀ the affected triggers helped ..phew!

While it's hard to nail down why files become corrupt,Ā these tipsĀ can helpĀ mitigate the risk in the future. Thanks again for reaching out, and we'reĀ here if you need anything else!

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