Hello. I've created a free form drag and drop as part of a quiz. It all looks good and works fine on preview but once I publish it to our LMS system some of the boxes disappear or are half showing on the screen. Interestingly if I publish it via the web it works and look ok. Any ideas about how to fix this?
I'm happy to help! It sounds like the Drag and Drop interaction works as expected in Preview and publishing for Web, but items disappear when publishing to your LMS.
First, I'd recommend using SCORM cloud to troubleshoot your LMS. This will help see if the issue is within the LMS or the file itself. If the course works as expected in SCORM cloud, then I'd reach out to your LMS admin to see if they've noticed a similar snag.
If you see the same issue within SCORM cloud, would you mind sharing your .story file with our Support Engineers so we can test it on our end?
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Hi Katie!
I'm happy to help! It sounds like the Drag and Drop interaction works as expected in Preview and publishing for Web, but items disappear when publishing to your LMS.
First, I'd recommend using SCORM cloud to troubleshoot your LMS. This will help see if the issue is within the LMS or the file itself. If the course works as expected in SCORM cloud, then I'd reach out to your LMS admin to see if they've noticed a similar snag.
If you see the same issue within SCORM cloud, would you mind sharing your .story file with our Support Engineers so we can test it on our end?