Wondering if anyone has had an issue with the drag and drop feature where it will work if you preview that slide, but not if you preview the whole course?
I've logged a job with the support crew but just wondering if anyone has come up against this and how they got around it?
Really sorry you're running into this, Suzanne! I caught up with Miker regarding your case, and I see that he wasn't able to recreate the problem on his end.
Let us know how it goes after you create a new Windows user account. And if you have any questions about that, please don't hesitate to reach out!
Thanks, Suzanne. I just popped into your case, and I see Miker is still investigating this with you. Thanks for sticking with us as we work through this!
3 Replies
Really sorry you're running into this, Suzanne! I caught up with Miker regarding your case, and I see that he wasn't able to recreate the problem on his end.
Let us know how it goes after you create a new Windows user account. And if you have any questions about that, please don't hesitate to reach out!
Hi Alyssa,
I've just let Miker know that creating a new Windows user hasn't helped. Issue still exists.
Thanks
Suzanne
Thanks, Suzanne. I just popped into your case, and I see Miker is still investigating this with you. Thanks for sticking with us as we work through this!
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