Drag and Drop Sequence - Missing Options

Hi Michelle

can you share the .story file so we can take a look at the setup and what's happening.

Thanks, Wendy! I tried to isolate the affected scene but the file size is still 100+MB.  I'll try to send in the morning.

Hi Michelle

create a new project file and just import the DnD slide in - that will reduce the file size significantly. 

Yes, Wendy. I know. But I also wanted to import the template player and adjust some triggers and other settings. It was almost midnight and my brain was shutting down...That said, thanks so very much for offering to help me troubleshoot. I absolutely appreciate it.

The file is attached. If this takes too long to resolve, I might just rethink the question structure completely.

Hi Michelle

I'm not seeing the blanks in the quiz slide - are you working locally and do you have your Windows DPI setting set to 96dpi or 100% (Windows 10).  If not that can sometimes display distortions in the elements on screen.

When returning to the review slide the slider is set at '8'.  You may want to reset your slider variable when they user returns to that screen so that it starts at 0 again when they go to review

Not sure why you have the trigger to reset the result slide on the 'try again' layer of the quiz question.  Normally the reset results trigger would only be on the result slide when giving the learner another attempt at the whole quiz.  For my testing I removed that trigger and didn't see any issue with blanks.

Sorry couldn't be more help

Yeah I'm not seeing that. For me, it resets on the Incorrect layer. I cannot remove that trigger as it serves a purpose in the entire module. 

Wendy, thanks so much for taking the time to look at this for me. I really appreciate it.

Hi Michelle, did you get a resolution to this?

I have a similar issue. Except some users report it in the published output (replicated by same user across all browsers). However, I can't replicate the issue on my machine (tested flash and HTML5 output across all browsers).

I'm going to rebuild the screen, but would be interested if you were able to find a resolution.

Thanks,

Hi there Melanie,

Strange that some users are reporting this problem, but you're not able to replicate it yourself. What version of Storyline was the content created in?

Would you mind sharing a copy of the file with our team here so we can take a closer look?