Drag and Drop state changes
Jul 17, 2018
I created a drag and drop activity where you drag 8 ovals onto 8 pictures. If the oval is dropped correctly, its state changes to hidden. When the oval's state is hidden, the corresponding picture's state changes to "correct". Everything works correctly in the initial attempt.
However, in subsequent attempts moving certain ovals (that were dropped incorrectly) causes another oval that was dropped correctly to change state from Hidden to Normal. This makes correct answers appear to be wrong, and worse, allows them to be moved from the correct position.
After much troubleshooting, it seems that moving an incorrect oval seems to effect the next oval if it was dropped correct. For example, if oval 2 was dropped correctly and oval 1 was not, moving oval 1 in the next attempt causes oval 2 to change states to Normal. Moving oval 2 changes oval 3, oval 3 changes oval 4, etc. In the attached file I have moved the ovals so that they appear in order 1-8 and line up to the picture they match. Anyone have any ideas why the states would change?
8 Replies
Hi there, Dennis. Thanks for including your file!
I tested it in Storyline 360 (v.3.17.16188.0) and saw the same behavior you described–yikes! I don't see anything in your file that would cause the submitted oval to change its state all of a sudden, so I'd like to get a second opinion from our Support Engineers.
I've submitted your file to our team to have a closer look, and they'll reach out to you via email soon with their findings. Keep an eye out for an email shortly, and I'll also follow along!
I figured out part of the problem. Since the ovals are set to appear one at at time in the initial attempt, they are are set to hidden by the program. Dragging and dropping the first oval automatically changes the state of the next oval in the sequence to Normal. However, the system is continuing to make this automatic switch to Normal state in subsequent attempts even though the ovals are no longer hidden. When I change the reveal order, it changes which ovals are affected.
Thanks for popping in with an update on what you are seeing during your testing.
I'm going to share this information with Anna since she is taking a look and testing your file.
just wondering what the resolution to this was? I'm having similar issues to Dennis's on the first part - where items are disappearing when dropped on the correct spot, but I'm also having issues with my items not showing where they are supposed to even when dropped correctly.
I was never able to get rid of the problem. I worked around it by having all the ovals appearing at one time rather than sequentially. That way the system did not automatically change the state of the ovals when the previous one was moved.
Hi Becky,
I'm glad that Dennis (thanks, Dennis!) was able to pop in and share an update on his course with you.
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
I am having a very similar problem in that the originals are changing to Normal from Correct when another objects hovers over the original. I have to redrop it on the target for it to be correct. Can you help?
Hi Gael,
Thanks for reaching out and sharing your file! I noticed the same issue where a dropped item will change back to Normal when a drag item hovers over it.
I've opened a case on your behalf for our support engineers to take a closer look to nail down why this is happening.
Be on the lookout for a reply soon!
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