Drag and drop submit always needs to be clicked twice

Apr 29, 2022

Hello,

I've made some drag and drop questions, but when i want to submit via a submit button I've created, I always need to click it twice.. Is there any solution for this?

Thank you!

Evy

2 Replies
Maria Costa-Stienstra

Hi, Evy.

Without looking at your .story file, my initial thought would be that this is related to the number of attempts allowed.

Windows 10 (1) 2021-03-09 at 10.42.34 AM

If you have more than one attempt, but you don't have a Try Again layer on your question, when the user chooses the incorrect one and submits, they have a chance to try again, but no message is given.

A simple fix would be to either change the attempts to 1 or create a Try Again layer. 

If that's not the case, would you be comfortable sharing your .story file here or through a private case, and we'll delete it once troubleshooting is done?