Drag & Drop not visible on LMS

We are having a problem when using the drag & drop functionality.

After setting the drag and drop items in Storyline, then publishing for LMS, and loading the zip file onto our LMS:  when viewing course via the LMS, when the slide first appears, the d&d items are not visible - you must click on the items for them to appear.

As a developer I know where they are supposed to be, but obviously for a student they wouldn't know what was going on, unless accidentally clicking in the right spot on the screen.

Anyone had this problem before, and have any suggestions?

1 Reply
Christine Hendrickson

Hi David,

Hmm. First, have you tried viewing the course in a different browser? For example, if you're using Internet Explorer, can you try to see if the same thing happens in Mozilla Firefox and Google Chrome?

Also, what method are you using for publishing? Are you viewing the content published for HTML5?

Could you also try testing your course in SCORM Cloud to help determine if the issue is Articulate related or if it's on your LMS's side. If it appears in SCORM Cloud as well, we'd be happy to take a closer look at what might be going on. If you can't replicate the issue in SCORM Cloud, it's probably an issue that you'd want to take to your LMS team.