Drop down text showing up strangely
Jun 29, 2017
Hi all I've created a drop down interaction and instead of showing the word "select" in the dropdown menus it's showing one of the choices - and all the same word even though there are five choices in the dropdown. (It's showing the word "empower"). The weird thing is that it doesn't show up this way on mobile (which does show "select" for all), just on a PC virtual environment and on a Mac OS. Any advice? Screenshot attached. Thanks!
16 Replies
Hi Beth
Interesting that it isn't showing up on mobile like that as a bug has been identified with this interaction
Sequence drop down – Select not appearing as first selection in HTML5 output it is displaying the first available option
Thanks for this. It certainly looks like a bug as now it's not doing it. Weird!
Hi Beth,
I'd love to help figure this one out and report to our team if it is a possible software bug. Can you share a copy of your .story file with me?
Also what browsers were you viewing the course with for the PC and Mac?
Hi,
I seem to be having a similar problem - was any work-round developed?
Cheryl.
Hi Cheryl,
Are you also using the sequence drop down? What version of Storyline are you using? We'd love to take a look at your .story file, as I don't see that Beth shared hers with us. You can upload it here using the Add Attachment button.
Hi Cheryl - I do see a reported issue for drop downs in SL2. Is that the software you are using as well?
At the time I was using SL2, the situation fixed itself. I haven't experienced it now that I'm on Storyline 360.
Thanks for popping in with an update Beth and for confirming that you are no longer having the issue as well :)
Hello Ashley,
I'm using storyline 2. I am attaching the storyline file.
You can also see the html5 running in our "production" environment here: https://www.keele.ac.uk/hltutorials/informationskills/QuizUsing6Ws/story_html5.html
The quiz starts a few slides in.
Any help appreciated.
Thanks for confirming that, Cheryl!
We do have an issue on our radar where the HTML5 output in Chrome will display the first answer instead of --Select--.
I'll be sure to add this thread to the report so that we can continue tracking user impact. Thanks again for letting us know this bug is affecting you, and I'm sorry it's slowing you down!
Hello,
so is there no work round? Any suggestion for what I might be able to do - obviously this is not a great look, don't think I can send it out.
Hi Cheryl,
Unfortunately not one that will fit many needs if you must use this question type:
Hi I have been trying to use the Matching Drop Down question but do not seem to be able to find a tutorial on how it works. Please see the screen shots.
Hello Kathleen and welcome to E-Learning Heroes :)
You can find our tutorials for form-based graded questions here.
It looks like you are setting it up, so I'm not sure I understand the question.
Perhaps if you preview this slide it will make a bit more sense about how that drop-down works once completed? Not sure if the form-view and slide-view are what may be confusing to you.
Just let me know how I can help :)
Thank you …I discovered that the only way to see the end result was to play it in Preview and yes it worked as expected….…so it was my in-experience with that type of question…thank you so much for replying…
No worries at all Kathleen :) Glad seeing it in Preview helped.
I appreciate you popping in and sharing an update with me.
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