duplicate .msi files
Jan 30, 2018
By
Drew K
Im noticing on my local drive, for Articulate360, both Studio and Storyline have multiple duplciate .msi installer files. Same name, same file size, same date.
There's 32 of these for studio, and each one appears located in a tree of folders, consecutively in another Application Data folder.
The first one is in :Program Data/Package Cache
Second :Program Data/Application Data/Package Cache
Third :Program Data/Application Data/Application Data/Package Cache
Fourth :Program Data/Application Data/Application Data/Application Data/ Package Cache
and so on.
Are these safe to delete?
Why is this happening?
Thank you.
2 Replies
Support recommends doing a "clean install".
Thanks for that update Drew, and I hope you were able to reinstall Articulate 360.
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