Duplicate Templates in Storyline 2
Somehow, my Articulate templates have been duplicated in my program. Though local IT has gone in to try and delete them, they still appear and lag my course production game and publishing.
I have submitted three help tickets to Articulate Support and have heard from no one. We need assistance here - how can we get someone to respond? No emails and I have checked my junk folder - nothing.
What else do we need to do? Please help; this is very frustrating.