Let me see if can help here. Are you trying to upgrade a course created in an earlier version of Studio to a newer version?
The processes are basically the same for upgrading from each version to the next, here's what it looks like specifically from Studio '13 to Studio 360.
There's also a really helpful chart in that article that spells out the differences you'll notice in each version.
It appears your Storyline file is corrupt, I'm sorry that happened. However, there may still be a working version of your project in your temp files. Here's how to check:
1) Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
3) Change the file extension of the copy on your desktop from *.tmp to *.story.
4) Double-click the file to open it in Storyline.
File corruption is unpredictable, and there's no straightforward way to determine what causes it. Common causes are environmental (disk errors, power outages, improper shutdowns), viruses, failed Windows updates, and even file size (i.e., very large files have a higher risk of corrupting).
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Hey James!
Let me see if can help here. Are you trying to upgrade a course created in an earlier version of Studio to a newer version?
The processes are basically the same for upgrading from each version to the next, here's what it looks like specifically from Studio '13 to Studio 360.
There's also a really helpful chart in that article that spells out the differences you'll notice in each version.
Let me know if you have questions! ☺️
This is the error I am seeing. I have Storyline2
Thanks for that screenshot, James!
It appears your Storyline file is corrupt, I'm sorry that happened. However, there may still be a working version of your project in your temp files. Here's how to check:
1) Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
3) Change the file extension of the copy on your desktop from *.tmp to *.story.
4) Double-click the file to open it in Storyline.
File corruption is unpredictable, and there's no straightforward way to determine what causes it. Common causes are environmental (disk errors, power outages, improper shutdowns), viruses, failed Windows updates, and even file size (i.e., very large files have a higher risk of corrupting).
Consider using the preventative measures described in this article to protect your project files.
This discussion is closed. You can start a new discussion or contact Articulate Support.