Edge defaulting to HTML5 (Storyline 2)


It has always been my understanding that Storyline 2 will always try to play in Flash first if the browser supports it. However, we have now noticed that our courses will no longer play in Flash on Edge, they just default to HTML5 (that is with Flash definitely enabled). 

Is this a recent change? Or is there something we can do to stop this? We would still prefer courses to play in Flash for now. I suppose you could not publish courses in HTML5, but we still want the fallback. 



15 Replies
Wendy Farmer

Hi Andrew

this is from an article Dec 2016

The death of Flash continues to move forward, and now Microsoft is taking its swing at the aging internet standard. The next release of Microsoft Edge will now default to HTML5 content if available, while Flash will be blocked by default. Users will instead be presented an option as to whether or not they'd like the plug-in to load.

Anna Powless

I publish in both Flash and HTML5 enabled but still have huge issues with playing in Microsoft Edge.  My courses work well in all other browsers but button links to layers and may animations do not work properly.  help!  I haven't seen more activity on this conversation so I don't know if someone found a solution or it just went away.

Thanks, Anna

Ali Goulet

Hey Anna!

I'm sorry you're hitting all those snags in Edge- I'm happy to help. 

Can you share your .story project file here so I can do some testing? You can add it as an attachment right to a comment in this thread.

Thanks for letting us know about this, and I'm sorry if it's slowing you down! 

Ashley Terwilliger

Hi Anna,

Are you using Storyline 2? Do you know if Edge has flash enabled?  As Wendy shared about a month ago, the next release would default to HTML5 so you may need to look at enabling the Flash plugin.

Edge isn't one of the supported HTML5 browsers for Storyline 2, so that would explain why some things are not working as expected. 

Anna Powless

Thanks to both of you.  Yes, I have flash enabled in Edge. I am attaching one of my courses for your review. One of the first few pages, titled objectives, has an Acknowledge button - the first simple link that does not seem to work in Edge.

Thanks, Anna

Ali Goulet

Hey there Anna!

Thanks so much for sharing your file with us. 

I published it and uploaded the published output to SCORM Cloud to test it in a learning management system environment. The "Close" button on the acknowledgements layer for your Objectives slide works for me when viewing the Flash output in Edge.

Take a look at it here and let me know if I'm missing anything.

Make sure when you're using Edge that it's the Flash output and not the HTML5 output that's displaying- the link will end in index_lms.html when viewing the Flash output.

Keep me posted! 

Anna Powless

Relating to same issue, when I play it in Moodle the issues start with "resume" buttons which are not responsive at all with either choice. And that is really where I want to make sure it works. :)  Do I need to add some special instructions for our clients?  I am not the Moodle Admin but will work with her.


Ashley Terwilliger

Hi Anna, 

When you're testing the content locally some things may not work as expected - so we always recommend uploading it to test in the real environment.

If you're not ready to put it in your Learning Management System (LMS) or it's not working there, give it a try at SCORM Cloud. Its a free industry standard for LMS testing.

Take a look at this article to get started. 

Ali Goulet

Hey Anna,

I'm glad that was it! If you don't want the HTML5 output to display ever, simply uncheck the box to include it when publishing like this:


As for the resume behavior issue, I'd check with Moodle about whether or not they support bookmarking. 

  • If they do, mark the box labeled When running in LMS, ignore Flash cookie. The LMS will control resume behavior in this scenario.
  • If Moodle doesn't support bookmarking, uncheck When running in LMS, ignore Flash cookie. A Flash cookie on learners' computers will control resume behavior in this scenario.

Let me know how that goes! 

Ali Goulet

Totally understandable, Anna, and a great question!

If you've checked to view in the Articulate Mobile Player (AMP), then your learners using iPad and Android devices will still be able to access it. The AMP isn't available for iPhone, however, so that may be where you run into a hiccup.

I'd recommend taking a peek at this comparison chart for HTML5/Flash/AMP outputs for Storyline 2. It'll help you weigh the options and decide which is the best route to take for your particular audience. 

Let me know if you have any more questions!