David, I assume you are working in Storyline, and this has started happening to me as well. I just use the keyboard shortcut (Escape key) which brings you back to the slide you were previewing.
If it really drives you banana sandwich, you could submit a case and if you do please let me know what they say. Best, Daniel
10 Replies
David, I assume you are working in Storyline, and this has started happening to me as well. I just use the keyboard shortcut (Escape key) which brings you back to the slide you were previewing.
If it really drives you banana sandwich, you could submit a case and if you do please let me know what they say. Best, Daniel
Submit case.
Hey Daniel,
I have submitted a case and will let you know. Not sure about you but I find SL to be very temperamental sometimes.
Best,
Dave
My spelling is horrible this morning!
Hi David! I can see where you have submitted your support case (#00363215) and you should be hearing from someone soon. Thanks for the update.
Daniel
Here is the link for a fix if a reboot does not cure it.
http://articulate.com/support/kb_article.php?product=st1&id=zibo784o5b2e
Hi David! Thanks for sharing that KB article. Is that what fixed it for you? A Storyline repair?
Haven't tried it Leslie. I don't have admin rights and the IT guy has been busy today. Will let you know.
Oh, okay. Just wasn't sure since you shared it
No worries! Thanks for the update.
My pleasure!
Hi David! Just popping back in to check on you here
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