Editing screen recording - The video could not be encoded?
Dec 03, 2015
By
Richard TMP
Hi - i'm currently creating my first screen recording in Storyline 2, and when I try to crop the video or add a water mark in the editor I always get this error message:
'The video could not be encoded'
I'm really baffled and was hoping someone might be able to help.
I have made sure the video is saved in my C: drive and not on a network drive.
I have tried to export the video into a new scene
I have created the recording within Articulate and not a 3rd party software.
It just doesn't work for me. I'm using the trial version so not sure if that makes a difference? Does anyone have any ideas? I've attached the video...
1 Reply
Hi Richard! It should not make a difference if it's the trial version as this is simply the full version without a license :)
I am able to crop and edit the video you shared here, so perhaps a repair of your software install is needed.
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