I am struggling to edit triggers in my Storyline project. Each time I try to edit, it freezes the program and I must force close out. It also does this with pasting in outside tables. I've had to End Task about 12 times today. Any help would be greatly appreciated.
5 Replies
Hi Shahani,
Thanks for letting us know what's going on – that sounds frustrating! Can you help me with a few more basic details?
-Using v3.26.18364.0
-Saved to local hard drive.
-It happens in new, blank Storyline files and existing.
Thank you!
Hi Shahani,
Thank you for the additional details.
Since it's happening across projects and even in a new file, I'd recommend a repair of your software.
Thank you for your reply, I tried the repair and unfortunately the problem is continuing.
I am still unable to use Triggers or add images, tables or change any web objects in my project.
Thanks for letting me know, Shahani.
I've opened up a support case on your behalf so that one of our support engineers can take a closer look.
You should be hearing from them soon.
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