Elapsed Time Always showing (0:00)

Jul 17, 2019

Hi,

With the modern player, I am wondering why the elapsed time is always based on a 0:00 time...

A 16 seconds slide should show something like 0:00/00:16, but instead it shows 0:00/0:00

At least, could I hide it ?

Thank you,

Mario

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Is this forums still open ?

ok thank you...

Hi Mario,

Sorry, we missed you! Our team reads everything and works oldest to newest, so at times it can take a little bit to get into an ongoing discussion.

With that being said, it sounds like something unusual is going on within your file, so I'd like to engage the help of our Support Team.

Can you upload a copy of your .story file to the team here? That way we can dig in one-on-one to help you!