Elearning not loading for some
May 04, 2020
Hi all,
I often use little Storyline Articulate activities during my ILT sessions. I host them as a web version on over FTP, so no tracking/LMS etc.
I can be running a session with upwards of 10 delegates and 8 will load up no problem but some will have issues with it not loading at all, or getting stuck buffering. I don't think I've ever managed to run a session with everyone's just started without any issues. Sometimes, getting the delegates to open in Chrome Incognito mode works but not always.
Does anyone have any ideas why this might be or what settings might be causing these issues? (Obviously, its worse at the moment with us delivering all training remotely and delegates using their own laptops.)
Thanks,
Len
2 Replies
Hi Len,
Thank you for reaching out!
A couple of questions for you as we dive in here:
It may help to look into how the course is being published and this guide should help provide some guidance:
Please keep us updated on this and let us know if you have any questions!
Hi Vincent,
Thank you for your reponse, not sure how i missed it. .
Thanks, will let you know how i get on.
Len
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