Hi, we recently had an issue reviewing storyline 360 modules. When we preview the module, all animations and buttons work perfectly. However, once we publish the module to Review 360 or to LMS, the buttons or part of the content disappear when we open the module in full screen size. All elements will be back if we open the module in half screen size. (as the attached video shows) Can you please help us figure this issue out? Thanks.
Thanks for including the screen recording; it looks like you're viewing the content in Chrome.
We recently released a fix in Storyline 360 for an issue where objects would disappear in Chrome when viewing the course in a large browser window.
Are you on the latest update of Storyline 360? To check, click the Help tab, then click About Storyline. You should see 3.25.18088.0 in the bottom-right corner.
If you find you need to update your software, just launch the Articulate 360 desktop app on your computer and click the Update button for Storyline 360. Details here.
3 Replies
Hi Michelle!
Thanks for including the screen recording; it looks like you're viewing the content in Chrome.
We recently released a fix in Storyline 360 for an issue where objects would disappear in Chrome when viewing the course in a large browser window.
Are you on the latest update of Storyline 360? To check, click the Help tab, then click About Storyline. You should see 3.25.18088.0 in the bottom-right corner.
If you find you need to update your software, just launch the Articulate 360 desktop app on your computer and click the Update button for Storyline 360. Details here.
Hi Alyssa,
Thanks for the quick response!
I just updated my articulate and it works fine now.
Thank you,
Michelle
Happy to hear that, Michelle! Thanks for the update.
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