Email/form to report issues or questions on a course

I thought I saw this discussed before but just can't find it. 

I would like to have a form/email where users can report an issue or ask a question about a course.  The issue is--most of my users don't have Outlook installed on their computers for using the email link (and I can't have it fill in course specific info so I know the course and slide they are on).  So, I was looking at just setting up a surveymonkey link where I require them to fill in the info to do as a lightbox slide for this, but realized I can't have surveymonkey automatically email me when someone responds which would be pretty important!  Ideas?  Suggestions? Have the link to the discussion? 


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