Email hyperlink working in one course but not another

HI!

I have 2 courses with email hyperlinks on 1 slide and I am using Storylin360

In the first course the email hyperlink works perfectly, opening an email using my email client, when the link is clicked (tested in Articulate Online).  https://360.articulate.com/review/content/d3aae755-961c-4965-9858-62531f10f087/review 

The second course is a copy of the first course, however the email link is NOT working :(  I'm stumped as to why this is happening. https://360.articulate.com/review/content/5d36ed7c-3e6f-440c-8eec-79da6e1df96b/review 

The slide is called 'Cases' in case you want to take a look at my courses.

Cheers

Kimberley

9 Replies
Kimberley Martinsen

Hi Matthew.

Thanks for the suggestion. Unfortunately it didn't work.  Here are the other things I have tried in order to try and ascertain what is going on:

  • Copied slide, deleted text box, inserted new text box, inserted new email hyperlink
  • Created new blank slide, inserted text box, inserted email hyperlink
  • Created new project, added new blank slide (no template), inserted text box, inserted email hyperlink

Sadly, all have failed.  I recently updated SL360, and wonder if there is some new bug that is preventing this functionality from working.