Email straight out of course?

May 29, 2016

My client wants the participant to be able to click on a hotspot which creates a "new email" and allows participant to email.  Is this possible?

5 Replies
Ashley Terwilliger-Pollard

Hi SR, 

There are specific requirements that must be met by the learner’s computer for email triggers to function properly:

  • The learner must have an email client installed (for example, Microsoft Outlook), and they must have an email account configured in the program.
  • The email client program must allow JavaScript and HTML submits. Some programs, like Lotus Notes and Groupwise, don't allow these features. As a result, email triggers won't work in these programs.

Tighter security restrictions in modern web browsers, operating systems, and anti-virus programs can also interfere with email triggers. We recommend testing published content in its final environment to determine if email triggers will work as expected.

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