There are specific requirements that must be met by the learner’s computer for email triggers to function properly:
The learner must have an email client installed (for example, Microsoft Outlook), and they must have an email account configured in the program.
The email client program must allow JavaScript and HTML submits. Some programs, like Lotus Notes and Groupwise, don't allow these features. As a result, email triggers won't work in these programs.
Tighter security restrictions in modern web browsers, operating systems, and anti-virus programs can also interfere with email triggers. We recommend testing published content in its final environment to determine if email triggers will work as expected.
5 Replies
you can set up a trigger to jump a url and set it to mailto:foo@bar.com
This will mean they need an email client installed and also they will have to press send
Thanks so much Phil!
Also, will this work from outlook?
I tried doing this and it didn't work for some reason. Client needs it to open their outlook windows.
Whichever email client they are using will open when they click the link
Do you want to share the slide and someone will take a look for you
Hi SR,
There are specific requirements that must be met by the learner’s computer for email triggers to function properly:
Tighter security restrictions in modern web browsers, operating systems, and anti-virus programs can also interfere with email triggers. We recommend testing published content in its final environment to determine if email triggers will work as expected.
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