Email Trigger

Hi Donna,

I am certainly no javascript expert (as in I don't use it at all), but simply looking at the basics and I know this is stating the blindingly obvious (but that's often where we all make the simplest of mistakes), but have you checked that your trigger to execute your javascript is correctly set and hasn't set itself to "unassigned" when you have copied the script over?

Thank you Ned for asking.  I did check because I've missed the blindly obvious before!  Yes, I do have it set to execute when they click the hotspot I have over the email icon.  This is frustrating me to no end!  :)

Thanks again.

Hi Donna, 

Happy to help! 

While we don't provide support for JavaScript coding, I wanted to jump in to see if I could point you in the right direction.

I reviewed the code you provided and found that I kept receiving an error in Chrome's developer tools. It looks like there was an issue with the variable: var body_start, so I tried reformatting that line to see if that would help: 

After changing the format of that variable, the Execute Javascript trigger launched outlook and showed the following: 

I would suggest focusing on the variable: var body_start, so it is formatted to your preference. I also wanted to share this guide that I believe will help as well: 

• Storyline 360: JavaScript Best Practices and Examples

I am hoping others in the community will also share their insights! 

I found that this script worked in Gmail to keep your formatting the way you want it:

var email="bill.nye@scienceguy.com"
var cc="jill.nye@scienceguy.com";
var subject="Clothes - Science Experiment";
var body_start="Please provide me with the following. %0D%0A Polo size %0D%0A Jacket size %0D%0A Gender %0D%0A Quantity %0D%0A Name %0D%0A Address %0D%0A City %0D%0A State %0D%0A Zip %0D%0A Phone %0D%0A %0D%0A Thank you.";
var mailto_link='mailto:' +email +'?cc=' +cc +'&subject= '+subject+'&body=' +body_start;
win=window.open(mailto_link,'emailWin');

Thank you both for jumping in.  I will be trying these.  We use Outlook as our email client.  Not sure how that plays into the coding.

I currently have a trigger set to execute JavaScript to send an e-mail template. The code I am currently using works perfectly:

var email="directreportsaddress@email.com";
var subject="type your subject here";
var body_start="type your text here";
var mailto_link='mailto:'+email+'?subject='+subject+'&body='+body_start;
win=window.open(mailto_link,'emailWin');

However, I need to add an image (not a whole slide) to the body of the email. To do this do I need to create a URL of the image to input in my JavaScript? (And if so, what coding would I use to insert the URL) or would I be able to create a variable with the image? And if so, what would I add to my script?