Embed Video only appears on rollover
Nov 13, 2015
By
Niall Watts
I have inserted the embed code from a video hosted on a media hosting website.
I have published the Storyline course. It works ok when I publish and run on my desktop. However, when I publish online, the video only appears when I roll the mouse over the area where it is on the slide. After that it works fine. But the user will never know it's there unless they roll over. This happens in both Chrome and Firefox on a Windows 7 PC.
Is this a security or privacy setting? Any suggestions welcome.
You can see an example on slide 2.6 at http://www.ucd.ie/vavctest/niall/anxiety/
Adding a poster frame does not seem to make a difference
Embed code as provided by host is attached
Thanks
7 Replies
HI Niall
I think you are using "insert/web objects". I just tried to "insert/video/video from the website" and it worked fine. see attachement
here is the story file too
Hi Ashraf
Thanks for taking the time to look at this. I published your sample on my website and it works fine http://www.ucd.ie/vavctest/niall/anxiety/videotest/story.html
I copied your slide as 2.7 into my course and published. I still had the original problem. I went back and looked at your publish settings. To match yours I increased my video quality to 9 and deselected iOS player. Still the same problem. I have cleared cache. I am out of ideas. May be something to do with buffering? Any further suggestions welcome.
Meant to add. Link as before.... http://www.ucd.ie/vavctest/niall/anxiety/
I am not using a web object
Hi Niall,
Thanks for sharing the link to the published output. Are you able to share a copy of the .story file here so that folks could take a look at how it's set up? Perhaps there is something else on the slide interfering with it?
Problem solved. I was using a story.html from Storyline version: 2.6.1507.2315 -- as an index file.
Works fine when replaced with <!-- version: 2.7.1509.1408 -->
Also solves same problem for web object
Took me a long time to figure it out!
Thanks Niall for the update - and we always recommend being on the latest update when possible. In case other run across this thread, you can see the information here in regards to the release notes and download the latest update at this link.
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