Embedded Google Doc not showing on mobile.

Sep 04, 2019


We created a .story e-learning package and published to the Articulate site. We embedded a Google Doc's form on the last slide for people to enter their name once completed which shows and works fine on a PC with Chrome or IE. A lot of our users completed the course on their Android mobiles via the Chrome browser but the last page is just white with no embedded form, hence did not register their name. Does an embedded form work in Android?


5 Replies
Vincent Scoma

Hi IT Team,

That is odd that the embedded Google Doc wouldn't appear for your learners. A couple of questions for you on this:

  • Was this only happening to learners on Android devices?
  • To rule this out, are the permissions for the Google Doc changed for public access

If the permission settings are correct, may I ask if you could share a link to the course for further troubleshooting? You’re always welcome to share your files privately with our Support Engineers as well. We'll let you know our findings and will delete it after having a closer look.

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