So my embedded video is working fine. My problem is there appears to be a sort of white border outline to the video player that I didn't put there and is not selected. This is on a black slide layer. This was all published to Review my elearning. Is this how the video player is suppose to look?
Thanks Emily for your reply. I had thought this too. I am doing remote work, so I can't see what the original looked like other than to tell the people that's their video set-up :) The video player size wouldn't cause this would it? I have messed around with that and haven't noticed a difference. I just want to be sure it isn't anything on my end.
I did test a few video files I have on my computer and none had a border, so it could be the file itself. Without seeing the original it would be hard to confirm, but it is a possibility.
Yeah we are using Review my e-learning to test the course and all the videos are appearing with a sort of thin white border on the bottom left and top left. How can I share this with you for you to view it properly? Keeping in mind its proprietary nature?
I have uploaded the zip file for review. Strange though because when I viewed it this way there wasn't a border. I wonder if RMEL causes this issue? Here's my case number in case you need it: 00499750
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hmm...I read on another post that just seems to be how a video looks. Just let me know this is the answer so I can tell my team.
Hello Kristine,
This sounds like it may be in the video file itself. Do you have the original to check and see if there is a border around it?
Thanks Emily for your reply. I had thought this too. I am doing remote work, so I can't see what the original looked like other than to tell the people that's their video set-up :) The video player size wouldn't cause this would it? I have messed around with that and haven't noticed a difference. I just want to be sure it isn't anything on my end.
No problem Kristine.
I did test a few video files I have on my computer and none had a border, so it could be the file itself. Without seeing the original it would be hard to confirm, but it is a possibility.
Emily,
Yeah we are using Review my e-learning to test the course and all the videos are appearing with a sort of thin white border on the bottom left and top left. How can I share this with you for you to view it properly? Keeping in mind its proprietary nature?
If I upload just the slide in question would that work for you?
Kristine,
You can share the slide privately through this link, and if you have the video to upload as well that would be helpful.
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Emily,
I have uploaded the zip file for review. Strange though because when I viewed it this way there wasn't a border. I wonder if RMEL causes this issue? Here's my case number in case you need it: 00499750
I appreciate the help.
Thanks Kristine,
i have replied to the case you submitted :)
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