Embedded videos not working in Firefox

Hi everyone, hope you can help me with this as I'm quite puzzled.

I have added videos to my course from YouTube, using the embed code. They work great on Chrome and IE, but don't play in Firefox. What's really odd is that a frozen frame of the video is showing, but it is just not playing. I'm not sure what to do to correct this problem, does anyone have any advice?

Thanks in advance.

1 Reply
Ashley Terwilliger-Pollard

Hi Jennifer and welcome to Heroes!

What firefox browser and flash version are you using? you'll want to ensure you're using one of the supported browsers here for SL1 or here for SL2. 

Also, you'll want to confirm that you're testing the published output within the intended environment as described here.