Embedding mp4 crashes Storyline

Oct 01, 2013

Hi all,

I have completed building one module, and the only outstanding bit is to embed a video. Whenever I try to embed it by going 'Insert' --> Video --> Video from file, articulate storyline freezes, and the video does not get embedded.

The video plays fine independently. It is an MP4 video, at 40.5 MB. Is it the size that is preventing it from being embedded?

What options are available so that I can embed this please? 

Many thanks,

Carole

1 Reply
Ashley Terwilliger-Pollard

Hi Carole,

I haven't seen an official size that videos can't exceed, and you'll see in this thread Mike shared that he had a much larger video than yours, and it worked. You can also check that your machine has system requirements that meet or exceed these in terms of space.

You'll also want to make sure you're following the guidelines for all your project files here about working locally, not exceeding the 260 character count for file names, and using file names that don't contain special characters, spaces, etc. 

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