Embedding Third-Party Videos and Internet Connection

Is it normal behavior for the Storyline player to freeze if the next screen contains an embedded third-party video say youtube and if there is no internet connection? Is there any workaround? Or will the videos have to opened in a new browser to prevent the player from freezing if there is no internet connection?

1 Reply
Ashley Terwilliger-Pollard

Hi Abhinav,

If you've inserted the video by creating it as a web object or using the embed code, than when Storyline runs it is calling the video from the site (and needs internet). If you're planning to publish your course to CD or somewhere internally where your users may not have internet access I'd suggest downloading the video so that you can insert the video file directly into your Storyline course.