3 Replies
Alasdair Manson

Hello Leslie

Great to hear that you got this sorted. Aside, our iframe uses scheme-independent URLs so that you can use the same embed code in HTTP and HTTPS pages so I wonder if Articulate has a problem with those - maybe it requires the scheme to be set explicitly?

One other thing that may apply is that the embedded video player may not appear in any preview - when you publish your project to the web, you'll see your video.

At vzaar, we're happy to provide help with these kinds of issues. You can use any of the following methods to get help with technical or commercial questions:

 - LiveChat: just navigate to our home page at http://vzaar.com and 'Click for Live Help' at the bottom of the page. It's a good channel for help as it makes sending links easy and error-free. We're online there 17 hours a day - between 9am GMT and 6pm Pacific, M-F.

 - Online help: log into vzaar.com and click on 'help' at the top of the screen. You can open a support ticket by clicking the 'start a discussion' button at the bottom of the screen.

 - by phone: +1 877 831 7110

 - by email: support@vzaar.com

Regards

Alasdair (alasdair@vzaar.com)