Empty zip file when publishing to Word using Storyline 2

Jan 07, 2015

Hi all,

I get an empty zip file when trying to publish as a Word file in Storyline 2. . . any pointers. . .anyone?




8 Replies
Wendy Farmer

Hi Steve

just tested the Export translation function and that is working as expected for me.

I have seen this behaviour with another content management software where we couldn't publish to Word - am trying to get onto my techie guy to confirm what we did. 

What version of Word are you using?   Have you been able to publish before with this version of Word/SL combination?

Ashley Terwilliger-Pollard

Hi Steve,

Wendy shared another good thread - but I'd be curious to know if you were on SL1 or SL2 and if you've already gone through the appropriate repair steps depending on your version? Can you also confirm you're on the latest update of each (Update 8 for SL1 and Update 3 for SL2)? You can check which update number you're on by going to the Help tab ->  About Articulate Storyline. 

Let us know if you are able to check into those and still are having difficulty. 

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