Engage files not loading in LMS - Published to LMS Web w/ HTML 5 enabled.
Jun 16, 2015
Hello,
I am currently having issues trying to play our published SCORM content on our LMS. The LMS requires us to upload the zip file, unzip it and point to the appropriate file (index_lms.html). Then when I attempt to view the content, everything works until I get to an Engaged slide at which point the slide doesn't load appropriately. I have attempted to point the Lesson to the index_lms_html5.html file and to no avail.
It is a SCORM 1.2 with various Engaged slides that we include in our main Story line file, and has been published for LMS Web with HTML5 output enabled.
Which index_lms* file should I be pointing to in order to ensure it works for the LMSĀ as well as loading the appropriate HTML5 file for mobile devices? Or should I be pointing to one of th story.* files?
Is there any settings or configurations that we are checking for the LMS web output that could be causing this issue?
Any help would be greatly appreciated, thank you.
4 Replies
Hi, Hartley -- Are you able to upload and test your published output in the SCORM Cloud? Also, you may want to check out these articles on troubleshooting LMS issues:
How to Troubleshoot Your LMS with SCORM Cloud
Troubleshooting LMS Issues
Hope that helps, and if not, please let us know and we'll dig a little deeper! :)
Hi,
I pointed the file to open the "index_lms_html5.html" and the course doesn't open in IE, only in Chrome and stopped working in LMS... No completion, no score, no bookmark... nothing. How can I make a HTML5 course comunicate with LMS?
Nevermind... just figured out that you cant link just theĀ "index_lms_html5.html". It doesnt comunicate with LMS :)
Hi, Daniela -- Thanks for the update and glad to hear you are all set! :)
This discussion is closed. You can start a new discussion or contact Articulate Support.