Engage files not loading in LMS - Published to LMS Web w/ HTML 5 enabled.

Jun 16, 2015

Hello,

I am currently having issues trying to play our published SCORM content on our LMS. The LMS requires us to upload the zip file, unzip it and point to the appropriate file (index_lms.html). Then when I attempt to view the content, everything works until I get to an Engaged slide at which point the slide doesn't load appropriately. I have attempted to point the Lesson to the index_lms_html5.html file and to no avail.

It is a SCORM 1.2 with various Engaged slides that we include in our main Story line file, and has been published for LMS Web with HTML5 output enabled.

Which index_lms* file should I be pointing to in order to ensure it works for the LMSĀ  as well as loading the appropriate HTML5 file for mobile devices? Or should I be pointing to one of th story.* files?

Is there any settings or configurations that we are checking for the LMS web output that could be causing this issue?

Any help would be greatly appreciated, thank you.

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