Engage won't play in Storyline after updating Storyline
Aug 20, 2012
I updated Storyline last week. Now when I publish my file for review, the Engage piece won't work. I followed the instructions in this article (http://www.articulate.com/support/kb_article.php?product=st1&id=s7t0bt3bsigj) and republished my Engage piece, then renamed the file index.html, and called it through the insert > Web Object. When I test it - the Engage piece runs. When I publish it - I get a blank slide where the Engage interaction should be.
Also - what's the difference between inserting the Engage piece as mentioned above as opposed to going through the Articulate Icon > Import > Engage? That's how I did it last time.
Thanks,
GMAN
1 Reply
Hey Gary!
If you'd like, we'd be happy to take a closer look at this. Please submit a case using the link below so our support team can assist you further:
http://www.articulate.com/support/contact/submit.php
Thanks!
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