I have a certificate at the end of an eModule which was developed in Storyline 360 that the participant can print. However, when viewing the eModule using the IE browser, I receive the attached error message when I try to print the certificate. I can print the certificate when using the other browsers, Microsoft Edge, Google Chrome, and Safari. Does anyone have a fix for this?
If none of those do the trick, can you share your unpublished .story file here so I can do some testing? You can add it as an attachment right to a comment.
1 Reply
Hey Rayburn!
So sorry that's happening. Check out this article for a few solutions to this.
If none of those do the trick, can you share your unpublished .story file here so I can do some testing? You can add it as an attachment right to a comment.
Thanks!
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