Error in Quiz (General)

I have quiz slides that include custom navigation (on the slides) but when I click the Start Over button (triggered to go to the main menu slide) I get a picture-in-picture on the quiz slide. So the slide remains the same but a smaller image of the main menu slide appears. This happens only with my quiz slides. Ideas?

4 Replies
Alyssa Gomez

Hey Bobby, thanks for including the screenshot! That's definitely bizarre. Could you help me with a few key details about your project?

  • Are you on the latest update of Storyline 360? To check, click the Help tab, then click About Storyline. You should see 3.2618364.0 in the bottom-right corner. 
  • Does this happen in Storyline Preview?
  • If it only happens after publishing the file, is the published output hosted on the web?
bobby garcia

Sure thing, Alyssa:

I just updated to the latest Storyline (3.2618364.0) but I'm still getting the same outcome in preview AND the publish version that I'm launching locally. This has happened in the past but my remedy was to simply disable the button. I'm looking for more than a band-aid if you can help.

Oh, and another thing, while we're discussing quiz slides... when creating hot spot questions I'm getting an Invalid Answer dialog box when clicking the wrong area. How do I jump straight to the Incorrect layer without the Invalid Answer popping up?

Appreciate your prompt responses - as always!

Leslie McKerchie

Thanks for the additional details, Bobby. 

You mention that the issue is happening in the preview, so it sounds like something we should take a look at and help you out.

With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting. 

Let me know which slide has the image and which slide has the hotspot and I'll help you out with both :)