Error installing Storyline on windows 10
Nov 25, 2016
I'm in something of a pickle, I recenly upgraded my system only to find Storyline isn't technically compatible with Windows 10. My clients are ugrading to Storyline 2 shortly, but in the meantime I still need access to Storyline 1. Is there any kind of workaround to get Storline 1 working on windows 10? The error message I get on attempting to istall is this:
Error Code: -5001 : 0x80070002
Error Information:
>SetupNew\setup.cpp (142)
PAPP:
PVENDOR:
PGUID:
$
@Windows 7 / Server 2008 R2 Service Pack 0 (9200)
IE Version: 9.11.10586.0
Any help would be much appreciated.
2 Replies
Hi David,
Thanks for reaching out! Articulate Storyline 1 isn't officially supported with Windows 10, and you can read more information on that here.
Thanks for getting back to my Alyssa. That's a real shame. The run as admin fix won't help in my case sadly, the installer doesn't gives me a different error. Looks like I'll need to use my old setup until we move over to Storyline 2. Not ideal, but at least it will give me a work around.
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