Error Message

Mar 24, 2022

I keep attempting to open a storyline file and I get the following error message .

"Project is invalid or corrupt and cannot be opened. It may have been created in an earlier version of Storyline" 

I have reverted to previous versions of Storyline and it still has not opened. Any advice?

2 Replies
Maria Costa-Stienstra

Hi, Lisa.

In the discussion Sam linked above, you will find the steps to search your temp folder for a possible version of your project. I wanted to post it here as well, in case others in the community also run into file corruption:

  1. Open this folder in Windows Explorer: %appdata%\Articulate\Storyline 
  2. Scan the contents of this folder for a file that starts with the name of the project. If you find one, copy it to your desktop. 
  3. Change the file extension of the copy on your desktop from *.tmp to *.story. 
  4. Double-click the file to open it in Storyline. 

I hope this helps!